Terms and Conditions
Global Setup LLC
As of August 3, 2026
1. Provider and Scope
1.1 These General Terms and Conditions apply to all contracts between
Global Setup LLC
7901 4th St N, Suite 300
St. Petersburg, Florida 33702
United States of America
represented by Clemens Kohlbacher,
E-Mail: office(@)globalsetup.com
hereinafter referred to as „Global Setup“,
and their clients on consulting, coordination, incorporation, registration, residency, banking, compliance, and other international structuring services.
1.2 These General Terms and Conditions apply to both consumers and entrepreneurs.
1.3 A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.
1.4 A business owner is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of their commercial or independent professional activity.
1.5 Individual agreements in the quotation, order confirmation, or in a separate service agreement shall take precedence over these General Terms and Conditions.
1.6 Conflicting or differing terms and conditions of the customer shall only apply if Global Setup has expressly agreed to their validity in text form.
2. Scope of Services
2.1 Global Setup provides or coordinates services in the following areas in particular:
a) international company formations and corporate structures;
b) formation of companies, foundations, trusts and comparable legal entities;
c) tax structuring and location planning;
d) Residence permits, visas, residency programs, and citizenship programs;
e) Opening of private and business bank accounts;
f) Registration with authorities and registers;
g) Application for licenses, permits and identification numbers;
h) Bookkeeping, tax registration, and ongoing compliance;
i) Coordination of lawyers, tax advisors, notaries, banks, authorities, registered agents, and other local service providers;
j) general strategy and structuring advice.
2.2 The nature, scope, remuneration, processing time, and specific results of the owed service result from the respective individual offer, the order confirmation, or a separate service agreement.
2.3 Information provided on the website, in articles, videos, newsletters, social media, presentations, or non-binding initial consultations is generally for general informational purposes only. It does not constitute a binding contractual offer or legal, tax, or investment advice tailored to individual circumstances.
2.4 A specific economic, tax, or legal outcome is only owed if Global Setup has expressly and unambiguously promised this as a guaranteed outcome in the individual contract.
3. Conclusion of the contract
3.1 The presentation of services on the website does not generally constitute a binding offer to conclude a contract.
3.2 Contact inquiries, appointment bookings, and the transmission of information by the customer are initially non-binding, unless explicitly stated otherwise during the respective booking process.
3.3 After review of the request, the customer generally receives an individual quote, an order confirmation, or a service agreement.
3.4 A contract is concluded as soon as:
a) the customer accepts the offer in text form;
b) both parties sign a contract;
c) the customer makes the payment requested in the offer; or
d) Global Setup begins performance at the express request of the customer.
The first occurring event is decisive.
3.5 Global Setup is not obligated to accept an order. Orders may be rejected in particular for legal, regulatory, ethical, capacity-related, or compliance reasons.
3.6 In the case of consumer contracts, Global Setup shall provide the customer with the contractual terms, including these General Terms and Conditions and the cancellation policy, on a durable medium.
4. Individual Offer and Scope of Services
4.1 The scope of services described in the individual quotation or contract shall be solely decisive for the service owed.
4.2 Services that are not explicitly mentioned in the quote are not part of the agreed fee. This applies in particular to:
a) state fees and registration fees;
b) License and renewal fees;
c) Notary, court, translation, apostille, and certification costs;
d) Costs for attorneys, tax advisors, auditors, banks and other external service providers;
e) travel, courier, insurance, and accommodation costs;
f) Costs for office addresses, registered agents, and local managing directors;
g) ongoing accounting, tax, and compliance services following the completion of a incorporation project;
h) subsequent changes due to altered customer requirements or circumstances.
4.3 Insofar as services in the quote are designated as „full service“, „complete package“ or similar, this exclusively comprises the individual services specifically listed in the quote.
4.4 Modifications or expansions of the scope of services require a separate agreement. Global Setup will inform the customer in advance about any resulting additional fees and external costs.
5. Regulated advisory services
5.1 Global Setup provides regulated legal, tax, fiduciary, investment, or other professionally licensed services only to the extent that Global Setup or the specifically acting person is authorized to do so in the relevant jurisdiction.
5.2 To the extent that a service requires a special professional license, Global Setup may engage appropriately qualified lawyers, tax advisors, auditors, trustees, notaries, or other professionals.
5.3 Depending on the offer, external professionals can:
a) act as an agent or subcontractor of Global Setup; or
b) conclude a separate contract directly with the customer.
5.4 If the customer concludes a separate contract with an external professional service provider or other third-party provider, the contractual terms of the respective provider shall apply additionally or exclusively to these services. Global Setup shall not be liable for the independent service of a third party directly commissioned by the customer, unless Global Setup has breached its own obligations regarding selection, information, or coordination.
5.5 The customer remains responsible for having the implications in all jurisdictions relevant to them examined by appropriately authorized advisors prior to the implementation of a structure, unless such an examination is expressly the subject of the assignment.
6. Authorities, banks and other third parties
6.1 Decisions regarding company formations, registrations, licenses, visas, residence permits, citizenships, bank accounts, and other applications are made exclusively by the respective competent authorities, registries, banks, or other institutions.
6.2 Global Setup therefore cannot guarantee, in particular, that:
a) an application is approved;
b) a company is registered within a certain period;
c) a bank opens an account or maintains it on a long-term basis;
d) an authority grants a visa, residence permit, or citizenship;
e) a specific license or tax classification is granted;
f) a specific tax rate or tax treatment remains permanently applicable.
6.3 Processing times provided by Global Setup are empirical values and generally non-binding estimates, unless expressly agreed upon as a binding deadline.
6.4 Delays caused by authorities, banks, registries, notaries, local agents, security checks, compliance checks, technical disruptions, or legislative changes are beyond the direct control of Global Setup.
6.5 A refusal or delay by a third party shall fundamentally not affect the claim to remuneration for services already properly rendered. Unused and reimbursable third-party funds will be refunded to the client.
7. Customer's obligations to cooperate
7.1 The customer is obliged to provide Global Setup with all information relevant to the order completely, correctly, in a timely manner, and up to date.
7.2 In particular, the customer shall:
a) to truthfully disclose his identity, address, nationality, tax residency, and economic activity;
b) to fully disclose beneficial owners, shareholders, managing directors, and controlling persons;
c) to transparently demonstrate the origin and intended use of funds;
d) to provide requested documents in the required form, language, and quality;
e) to respond to queries within a reasonable period;
f) to attend appointments at public authorities, banks, doctors, or other institutions;
g) to notify Global Setup immediately of any changes to personal, business, or tax circumstances;
h) to check submitted documents and forms for accuracy before signing.
7.3 The customer may not use Global Setup's services for illegal purposes, in particular not for money laundering, terrorist financing, tax evasion, sanctions evasion, fraud, harm to creditors, or the concealment of beneficial owners.
7.4 The customer is solely responsible for fulfilling their personal and corporate tax return, reporting, accounting, substance, residency, and other compliance obligations, unless these have been expressly assumed by Global Setup.
7.5 If the customer breaches their duty to cooperate, agreed or estimated processing deadlines shall be extended accordingly. Any additional costs arising from this may be charged to the customer after prior notice.
7.6 Global Setup is not liable for disadvantages resulting from the customer having provided incorrect, incomplete, delayed, or misleading information.
8. Compliance, identity and AML checks
8.1 Global Setup and the activated partners are authorized and, where applicable, obligated to perform identity, anti-money laundering, sanctions, fraud, and other compliance checks.
8.2 The customer agrees to provide the information and evidence required for this purpose.
8.3 Global Setup can suspend or reject processing if:
a) required evidence is not provided;
b) doubts exist as to the accuracy or completeness of the information;
c) there is a sanction, money laundering, fraud, or reputational risk;
d) the desired structure could violate applicable law;
e) a participating partner or an authority refuses cooperation.
8.4 To the extent permitted by law, Global Setup may be obliged to report suspicious transactions to authorities without prior notice to the customer.
9. Remuneration and Prices
9.1 The remuneration is based on the individual offer or contract.
9.2 Vis-à-vis consumers, prices are indicated as total prices including applicable taxes, unless variable third-party or official costs, which are expressly and transparently stated in the offer, are added.
9.3 In dealings with businesses, prices are understood to be exclusive of applicable turnover, sales, withholding, or other taxes, unless stated otherwise in the offer.
9.4 Government fees, bank charges, and other third-party costs are subject to change at short notice. If such costs are increased by the competent authority after the conclusion of the contract, Global Setup shall inform the customer. Additional costs shall only be incurred with the customer's consent, unless their payment has already been bindingly commissioned or is unavoidable for the continuation of a procedure that has already been commenced.
9.5 Insofar as third-party costs are incurred in another currency, the conversion may be based on the exchange rate of the payment service provider or the executing bank applicable at the time of payment.
9.6 Global Setup is entitled to demand reasonable advance payments or progress payments. As a rule, processing will not begin until the agreed payment and the required documents have been received.
10. Terms of payment
10.1 Invoices are due at the time stated on the invoice or in the quotation. If there is no explicit payment term, payment is due within 14 calendar days of receipt of the invoice.
10.2 The decisive factor for timely payment is the receipt of payment by Global Setup.
10.3 In the event of payment default, Global Setup may suspend further performance after prior notice, provided the suspension is reasonable taking into account the interests of both parties.
10.4 Global Setup may claim appropriate default interest and necessary legal prosecution costs in accordance with the applicable statutory provisions.
10.5 The customer may only exercise a right of retention based on claims arising from the same contractual relationship. For consumers, mandatory statutory rights remain unaffected.
10.6 The customer may only offset counterclaims that are undisputed, legally established, or ready for decision. This restriction does not apply to claims of consumers that are legally connected to their payment obligation.
11. Commencement of benefits and processing times
11.1 Global Setup starts with the service as soon as:
a) the contract was concluded;
b) the agreed advance payment has been received;
c) all initially required information and documents are available; and
d) in the case of consumers, the necessary declaration regarding the early commencement of services is available, where applicable.
11.2 Processing times only begin once the prerequisites according to Section 11.1 have been met.
Subsequent changes to the facts, customer requirements, legal situation, or the requirements of authorities and third-party providers may lead to an adjustment of the processing time and the scope of services.
12. Changes in legislation and practice
12.1 International corporate, tax, residency, sanctions, banking, and compliance regulations can change at short notice.
12.2 Consultations and concepts are based on the factual situation known at the time of their preparation and the legal and administrative practice applicable or published at that time.
12.3 Global Setup is not obligated to continuously monitor completed projects for subsequent changes in the law, unless ongoing compliance or advisory services have been agreed upon.
12.4 If the legal situation changes significantly during an ongoing project, the parties shall negotiate a necessary adjustment to the scope of services and remuneration.
12.5 If the originally agreed service is no longer permitted or objectively impossible due to a change in the law, an official decision, or regulatory requirements, Global Setup may propose a legally permissible alternative. If no agreement is reached, the affected part of the service may be terminated. Services already properly rendered and non-refundable third-party costs shall remain subject to remuneration.
13. Right of withdrawal for consumers
13.1 Consumers are entitled to a right of withdrawal in the case of distance contracts and contracts concluded away from business premises, provided that the applicable law in each case provides for such a right.
13.3 Details can be found in the separate cancellation policy.
13.3 If a consumer requests that Global Setup begins with the service before the expiration of the cancellation period, the consumer may be obligated, in the event of a subsequent cancellation, to pay a reasonable amount for the services already rendered up to the time of cancellation.
13.4 The right of withdrawal may expire in the case of a service contract if Global Setup has fully performed the service after the consumer has:
a) has expressly agreed that Global Setup begins performing the service before the expiration of the cancellation period; and
b) has confirmed that he is aware that his right of withdrawal expires upon full performance of the contract.
13.5 Statutory rights of withdrawal cannot be restricted by these General Terms and Conditions.
14. Cancellation and Early Termination of Contract
14.1 After the expiration of a statutory right of withdrawal, the customer has no general right to cancel a project-related order free of charge at any time.
14.2 If the customer wishes to terminate an order prematurely, the services rendered up to the point of termination, work commissioned on a binding basis, and non-refundable third-party and official fees will be billed.
14.3 Global Setup shall reasonably take into account saved expenses and capacities that can be utilized otherwise.
14.4 The right of both parties to terminate for good cause without notice remains unaffected.
14.5 An important reason for Global Setup may exist in particular if the customer:
a) fails to provide necessary information or documents despite the setting of a reasonable deadline;
b) is substantially in default on a due payment;
c) provides incorrect information;
d) intends to make unlawful use of the services;
e) failed to allow required compliance checks; or
f) has severely damaged the relationship of trust necessary for cooperation.
14.6 To the extent that the good cause is remediable, Global Setup will generally first grant the customer a reasonable period of time to remedy it.
15. Ongoing benefits and renewals
15.1 Ongoing services, such as bookkeeping, registered agent services, business addresses, compliance support, or license renewals, are only owed if they have been expressly agreed upon.
15.2 Term, extension, and notice period shall be determined by the respective offer or contract.
15.3 Global Setup shall inform the customer of known renewal deadlines where possible. However, the customer remains responsible for monitoring their statutory and regulatory deadlines, unless deadline monitoring has been explicitly assumed as a contractual service.
15.4 Fees from authorities and third parties for renewals are subject to change and will be communicated to the customer prior to commissioning.
16. Communication and Electronic Documents
16.1 Contractual communication may take place via email, video conference, customer portal, electronic signature service, or an agreed messaging service.
16.2 The customer is obliged to keep their contact details up to date and to regularly check the inbox and spam folder of the provided email address.
16.3 Electronic copies and electronically signed documents may be used, provided that the competent authority or institution does not require originals.
16.4 The customer is responsible for transmitting confidential documents via appropriately secure communication channels and protecting their access credentials against unauthorized access.
17. Confidentiality and Data Protection
17.1 Global Setup handles confidential information of the customer with appropriate care and generally uses it only to execute the order, fulfill legal obligations, and protect legitimate interests.
17.2 Global Setup may disclose order-related information to engaged attorneys, tax advisors, notaries, banks, public authorities, agents, translators, IT service providers, and other necessary recipients.
17.3 Further details on the processing of personal data can be found in Global Setup's privacy policy.
17.4 Statutory disclosure, retention, and reporting obligations remain unaffected.
18. Rights of use to work results
18.1 Upon full payment, the customer shall be granted the non-exclusive right to use concepts, reports, checklists, and other deliverables created specifically for the customer for the agreed-upon purpose.
18.2 Global Setup retains ownership of its general methods, templates, calculation models, databases, texts, and know-how.
18.3 The publication, resale, sublicensing, or commercial disclosure of work results to third parties is not permitted without the prior consent of Global Setup, unless such action is necessary for the implementation of the agreed-upon project.
18.4 The customer may disclose the results of the work to its own legal, tax, banking, and business advisors, provided that such advisors are bound by a confidentiality obligation.
19. Warranty
19.1 Global Setup shall provide the agreed-upon services with the professional care customary in the respective field of activity.
19.3 In the event of defective services, the customer must give Global Setup the opportunity to remedy the defect within a reasonable period, provided that subsequent improvement is possible and reasonable.
19.3 Statutory consumer rights remain unaffected.
19.4 A defect does not exist solely because an authority, bank, or other independent institution makes a different decision than expected.
20. Liability
20.1 Global Setup shall be subject to unlimited liability:
a) in cases of intent and gross negligence;
b) for damages resulting from injury to life, body or health;
c) in the case of expressly assumed guarantees;
d) in the event of fraudulent concealment of a defect; and
e) in all other cases where a limitation of liability is legally inadmissible.
20.2 In cases of simple negligence, Global Setup shall be liable only for a breach of a material contractual obligation. Material contractual obligations are obligations whose fulfillment is essential to the proper performance of the contract and on whose fulfillment the customer may reasonably rely.
20.3 In cases of ordinary negligence, liability is limited to damages that were foreseeable at the time the contract was concluded and that are typical for this type of contract.
20.4 Global Setup is not liable for decisions or delays by authorities, banks, registries, or other independent third parties, provided Global Setup has not caused a breach of its own obligations.
20.5 Global Setup shall not be liable for any losses resulting from incorrect, incomplete, or delayed information provided by the customer or from a change in circumstances that the customer failed to report.
20.6 With respect to business entities, liability for lost profits, lost savings, indirect damages, and consequential damages arising from ordinary negligence is excluded, provided that such damages were not typically foreseeable.
20.7 The foregoing limitations of liability shall apply accordingly in favor of the legal representatives, employees, and vicarious agents of Global Setup.
21. Force Majeure
21.1 Neither party shall be liable for any delay or failure to perform caused by an event beyond its reasonable control.
21.2 These include, in particular, natural disasters, war, terrorism, civil unrest, epidemics, pandemics, sanctions, government measures, strikes, failures of communication systems, cyberattacks, and significant disruptions to international payment systems.
21.3 The affected party shall notify the other party of the event and its anticipated effects as soon as reasonably possible.
21.4 If the impairment lasts longer than 60 days and the continuation of the contract is unreasonable, either party may terminate the unfulfilled part of the contract. Services already rendered and non-refundable third-party costs shall remain subject to payment.
22. Assignment and Engagement of Partners
22.1 Global Setup may engage qualified employees, affiliated companies, and external service providers to execute the order.
22.2 Global Setup remains responsible for its own contractual obligations, unless a separate contract is expressly concluded between the customer and a third-party provider.
22.3 The customer may assign claims arising from the contract to third parties only with Global Setup’s consent. This does not apply to monetary claims by consumers, nor does it apply in cases where Global Setup has no legitimate interest in prohibiting such an assignment.
23. Consumer Dispute Resolution
Global Setup is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board, unless there is a mandatory legal obligation to do so.
24. Governing Law
24.1 To the extent permitted by law, the contract is governed by the laws of the State of Florida, excluding its conflict of laws principles and the UN Convention on Contracts for the International Sale of Goods.
24.2 With respect to consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state in which the consumer has their habitual residence and to which Global Setup directs its business activities.
24.3 Mandatory international, European, and national consumer protection laws remain unaffected.
25. Place of Jurisdiction
25.1 As against business entities, to the extent permitted by law, the exclusive place of jurisdiction for all disputes arising from or in connection with the contract shall be Pinellas County, Florida, USA.
Global Setup remains entitled to sue an entrepreneur also at their general venue.
25.3 Statutory venue regulations shall apply exclusively with respect to consumers. In particular, this jurisdiction clause does not restrict a consumer's right to bring an action in a court at their place of residence that has jurisdiction under mandatory consumer protection law.
Language of the Contract
26.1 The contractual language is determined by the respective offer or contract.
In the case of a contract concluded in the German language, the German version of these General Terms and Conditions shall prevail.
26.3 Translations are provided for convenience of communication where applicable. Mandatory statutory rules of interpretation remain unaffected.
27. Changes to the contract terms
27.1 As a general rule, the version of these General Terms and Conditions agreed upon at the time of the conclusion of the contract shall apply to any contract.
27.2 Amendments to ongoing contracts require an agreement between the parties insofar as they affect the essential rights or obligations of the customer.
27.3 Global Setup may make purely editorial changes, updates to contact details, or changes that are required due to mandatory legal provisions and do not unreasonably disadvantage the customer. The customer will be notified of this on a durable medium.
28. Final Provisions
28.1 Individual agreements take precedence over these General Terms and Conditions.
28.2 Legally binding declarations may be made in text form, unless a stricter form is prescribed by law or contract.
28.3 If any provision of these General Terms and Conditions is or becomes wholly or partially invalid, the remaining provisions shall remain in effect. The statutory provisions shall apply in place of the invalid provision.
28.4 Global Setup stores the contract text in accordance with legal and operational retention obligations. The customer should save the contract documents transmitted to them for their records.
